New Support Email Address

06/11/2014
by David Dostal in General

Recently we introduced Freshdesk, a Support Ticket System, in FetView for a better management of our customer support.

There are two ways how to get in touch with our customer support team.

1. Support form in FetView

Maybe you haven’t noticed it yet, but when you are logged in FetView, there is a “Support” link in the right bottom corner on each site.

support_en

When you click on this link a small window appears with the possibility to write your request. After sending it, we get a notification about your message and from which site you postet the message.

2. Support Email

Of course you can send us an email with your request. For that purpose please use this email address:

support@fetview.com
Thank you!

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